🚚 Shipping Policy – ConquerMart
Introduction
Welcome to ConquerMart! We value your trust and are committed to delivering a secure, fast, and reliable shopping experience. This Shipping Policy outlines how we process, ship, and handle your orders across the United States.
We are proud to offer timely and secure shipping for all U.S. orders. Our fulfillment process is designed for maximum customer satisfaction and transparency.
🕒 Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday), excluding national holidays.
You will receive an email confirmation with tracking details once your order has been shipped.
Domestic Shipping (U.S. Only)
Standard Shipping: 3–5 business days
Expedited Shipping: 1–3 business days
Carriers may include USPS, UPS, or FedEx, depending on the product size and destination.
Tracking numbers are provided for all orders.
Note: Some high-value or large items may require a physical address and a signature upon delivery.
📦 Packaging & Handling
All items are securely packaged to prevent damage during transit.
We use professional-grade and, when possible, eco-friendly packaging materials.
For additional security, high-value items may require signature confirmation.
🛑 Address Accuracy
Please ensure your shipping address is correct and complete at checkout.
We are not responsible for delivery delays or returns caused by incorrect or incomplete addresses.
❗ Lost, Damaged, or Stolen Shipments
If your order is lost, delayed, or arrives damaged, please contact us within 48 hours of the delivery confirmation.
Photo documentation of the packaging and item(s) may be required.
We will offer a refund, replacement, or alternative resolution depending on the case.
Note: We are not liable for packages marked as “delivered” by the carrier but subsequently lost or stolen.
🚫 Shipping Limitations
We do not currently ship to:
Alaska & Hawaii
U.S. Territories (e.g., Puerto Rico, Guam, Virgin Islands)
APO/FPO/DPO addresses
International addresses outside the U.S.
✅ Our Shipping Guarantee
Quick processing and secure packaging
Reliable tracking updates
Dedicated customer support for any shipping issues
💵 Refund Process
Once your return is received and inspected, a full refund will be issued to your original payment method within 2 business days.
You will be notified via email once the refund has been processed.
✏ Policy Updates
We may update this Shipping Policy from time to time. All changes will be posted on this page. We recommend reviewing this page periodically for the latest information.
📩 Contact Us
Have questions or need assistance?
Email us at admin@conquermart.com.
We typically respond within 24–48 business hours.
